Privacy Policy

Privacy Policy for “Make Automation” Facebook App

Last Updated: 01 March 2025

This Privacy Policy explains how Make automation (“we,” “us,” or “our”) collects, uses, and protects the information you provide when using our Facebook app integrated with Make.com for automated messaging and customer support. By using our app, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our app:

  1. Personal Information:
    • Your Facebook ID.
    • Your name (if provided).
    • Your messages sent to our Facebook Page.
  2. Usage Data:
    • Timestamps of your messages.
    • Interaction history with our bot.
  3. Location Data (if provided):
    • Your postal code (to provide location-based pricing).

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide Services:
    • Respond to your inquiries about bed sizes, prices, and other product details.
    • Provide personalized pricing based on your postal code.
  2. To Improve Our Services:
    • Analyze user interactions to improve our bot’s functionality and customer support.
  3. To Comply with Legal Obligations:
    • Fulfill any legal or regulatory requirements.

3. How We Protect Your Information

We take the security of your information seriously and implement the following measures:

  1. Data Encryption:
    • All data transmitted between your device and our servers is encrypted using secure protocols (e.g., HTTPS).
  2. Access Control:
    • Only authorized personnel have access to your data.
  3. Data Retention:
    • We retain your data only for as long as necessary to provide our services or as required by law.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  1. Service Providers:
    • We may share your information with third-party service providers (e.g., Make.com) to facilitate our services.
  2. Legal Requirements:
    • We may disclose your information if required by law or to protect our rights, property, or safety.

5. Your Rights

You have the following rights regarding your personal information:

  1. Access:
    • You can request a copy of the personal information we hold about you.
  2. Correction:
    • You can request corrections to any inaccurate or incomplete information.
  3. Deletion:
    • You can request the deletion of your personal information, subject to legal obligations.
  4. Opt-Out:
    • You can opt out of receiving automated messages by typing “STOP” in the chat.

6. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: [Your Email Address]
  • Address: [Your Physical Address]
  • Phone: [Your Phone Number]

9. Consent

By using our app, you consent to the terms of this Privacy Policy.

How to Use This Privacy Policy

  1. Replace placeholders (e.g., [Your App Name], [Your Email Address]) with your actual information.
  2. Host the Privacy Policy on your website or a free hosting service (e.g., GitHub Pages, Google Sites).
  3. Provide the URL of the Privacy Policy in your Facebook App settings.

Example Hosting on GitHub Pages

  1. Create a new repository on GitHub.
  2. Add a file named privacy-policy.html with the content of your Privacy Policy.
  3. Enable GitHub Pages for the repository.
  4. Use the GitHub Pages URL (e.g., https://username.github.io/repository-name/privacy-policy.html) in your Facebook App settings.

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